Contact

We are always here for you! Do you have a question or need help with your order? Simply contact us. Our customer service team is ready to help you as quickly as possible.

At Aurvelle, we are committed to providing clear and reliable customer service. Our goal is to meet—and exceed—your expectations by being transparent, accessible, and responsive.

Many of the most common questions are already answered on our frequently asked questions page. For inquiries about existing orders, please include your order number so we can assist you faster.

How We Operate

Aurvelle works with carefully selected fulfillment partners who prepare and ship products directly to customers on our behalf. This enables us to offer a broad selection of products while ensuring efficient delivery and maintaining full responsibility for your shopping experience.

Company Details

Aurvelle is operated by UpliftWave, a registered company in The Netherlands.

  • Trade ID: 91139015
  • Registered Address:
    Crocusstraat 40, Wassenaar, South-Holland, 2241 VZ, the Netherlands

Customer Service

We are available every day of the week to assist you.

We aim to respond to all emails within 1 business day.

  • FREE SHIPPING

    Free shipping in the UK on all orders and Track & Trace.

  • 30-DAY RETURN POLICY

    We offer a 30-day return or exchange policy if you are not satisfied with your order for any reason.

  • SECURE PAYMENTS

    Your payment information will be processed securely.

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